Payment Policy

Effective Date: February 25, 2025

At Celsonali, we strive to offer a convenient and secure shopping experience for all of our customers. Our Payment Policy outlines the terms under which payments are processed for purchases made on our website. By making a purchase, you agree to the following terms:

1. Accepted Payment Methods

We accept a variety of payment methods to ensure that your shopping experience is as convenient as possible. The following methods are accepted:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can use your PayPal account to complete your purchase securely.
  • Apple Pay and Google Pay: For added convenience, we accept both Apple Pay and Google Pay on supported devices.

All payments must be processed through our secure checkout system.

2. Payment Processing

  • Order Confirmation: Once you’ve submitted your order and payment details, you will receive an order confirmation email. Please note that this email confirms the details of your order but does not indicate that your payment has been processed. Your payment will be authorized and charged only once the order is successfully processed.

  • Authorization and Charges: When you place an order, the payment processor will authorize the charge to your account. For credit or debit card payments, the charge will be applied to your card upon successful order confirmation.

3. Security

We take the security of your payment information seriously. All transactions made on Celsonali are processed securely using encryption technology to protect your personal and payment details.

For your protection, Celsonali complies with industry standards and best practices for payment processing. Our checkout page uses SSL (Secure Socket Layer) encryption to ensure that your payment information is securely transmitted.

4. Order Cancellations and Modifications

Once an order is placed and the payment is processed, we begin working on fulfilling it. While we aim to accommodate any changes or cancellations, please note that cancellations or modifications may not be possible once an order is processed or shipped. For any cancellations or changes to your order, please contact our customer support team immediately at info@celsonali.com.

5. Sales Tax

Sales tax will be applied to orders where applicable, based on the shipping address provided at checkout. The exact amount will be calculated and displayed at checkout before completing your purchase.

6. Pricing and Availability

While we strive to provide accurate pricing and product availability information, errors may occur. In the event that an item is priced incorrectly or is out of stock, we reserve the right to cancel or adjust the order. If there is an issue with your order, you will be notified as soon as possible, and we will issue a refund if necessary.

7. International Payments

At this time, Celsonali only accepts payments from U.S. accounts and does not process international transactions. We are continuously evaluating our policies, so we may expand our payment options in the future.

8. Fraud Prevention

To help protect you from fraud, Celsonali reserves the right to verify the information you provide during the checkout process. We may request additional identification or information to verify your order, especially for high-value transactions.

If we suspect fraudulent activity, we reserve the right to cancel or hold the order until verification is completed. If fraud is detected, we will report the matter to the appropriate authorities.

9. Payment Issues

If you encounter any issues during the payment process or believe there is an error with your payment, please contact us immediately. Our customer support team is here to assist you and resolve any payment-related issues as quickly as possible.

Contact Information for Payment Inquiries:
Phone: (641) 774-4786
Email: info@celsonali.com

10. Refunds

If you are eligible for a refund under our Refund and Returns Policy, the refunded amount will be credited back to the original payment method used for the purchase. Refunds may take 5-10 business days to appear on your account, depending on your payment provider.

11. Contact Us

If you have any questions or concerns regarding our Payment Policy, please don’t hesitate to get in touch with us:

Celsonali
1214 N 7th St, Chariton, Iowa 50049
Phone: (641) 774-4786
Email: info@celsonali.com
Website: www.celsonali.com

Thank you for shopping with Celsonali! We are committed to providing a secure and convenient payment experience for all of our valued customers.